Our goal is to provide you with the best healthcare in Atlanta.
We treat all ages and stages, from high risk and emergency cases through chronic conditions and staying healthy. We staff locations around Metro Atlanta for your convenience. With this level of comprehensive support, you should be convinced that Grady is the right provider for you.
Learn about our commitment to Patient Safety »
We take your privacy seriously:
Privacy Practices Summary (English, PDF) »
Cargue Resumen del Aviso Sobre Procedimientos de Privacidad (PDF) »
Making an Appointment
If you have a medical emergency, call 911 or visit the closest emergency room.
For other medical needs, we recommend you call to schedule your visit in advance. Most clinics and centers have limited ability to serve walk-in patients. Grady doctors are available to see patients Monday through Friday between the hours of 8:00 am and 4:30 pm. Learn more about appointments »
Locate a phone number for a Grady hospital or clinic »
Medical Records
The Medical Records Department maintains your records in a standardarized format and follows professional procedures to protect your privacy. If you have questions, please contact the Medical Records Department at (404) 616-4282. Learn more about Medical Records »
Billing & Insurance (Financial Questions)
Grady Health Systems accepts all forms of payment, including cash and most insurance. If you have questions about your bill, please call the Billing and Insurance Department at (404) 616-1887. Learn more about Billing & Insurance »
Financial Assistance
We recognize that not everyone has the resources they need to obtain medical care. For that reason, we are happy to offer Financial Assistance to those in need. If you have received Grady healthcare services and find it would be a hardship to cover them financially, we encourage you to apply for financial assistance. Please contact the Billing and Insurance Department at (404) 616-1887.
Birth and Death Certificates
Certified copies of Birth and Death Certificates are available through the Georgia Office of Vital Records. You may complete an online request for a Birth Certificate or Death Certificate, or you may call the office at (404) 679-4702.
Advice Nurse
The Advice Nurse Center is available 24 hours a day, seven days a week and helps patients access the healthcare services they need. The center is staffed by specially trained registered nurses. Doctors are also on call around the clock to support the advice nurses. Please call (404) 616-0600 or 1-800-447-6032 to speak to an advice nurse.
Customer Service
If you have a comment, concern, issue or complaint that affects patient care and satisfaction please contact the health center, clinic, specialty or department directly. If the concerns cannot be resolved through Grady Health System, the individual is encouraged to contact The Joint Commission.
|
